Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Full cancellation policy here.

Flexible cancellation available. Read more.

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  1. Enjoy 25% off food & drink in our lounge*
  2. Best room rates and terms
  3. Priority room allocation
More than 5 rooms? Click here. *from 12noon daily

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Measures Against Covid-19
17th March, 2020

Measures Against Covid-19

Travel Information: COVID-19

As our guest we want to inform & reassure you of the control measures that The Pilgrm, including our Lounge & Workshop Café, are taking during this time. 

We are monitoring the advice and information being published by the UK Government, Public Health England and the World Health Organization. 

For the most up to date information please refer to https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public     

Our hotels adhere to health and safety procedures including all local laws. In addition, we have provided the necessary training & information relating to COVID-19 to ensure the standards of cleanliness remain at their highest.  These are continually monitored and are being amended as required.

Guests are asked to follow the prevention guidelines https://www.nhs.uk/conditions/coronavirus-covid-19/

These guidelines are in place at each property and all employees have been trained and are undertaking all extra measures.

Our cancellation policy has been updated – we will waiver cancellation fees or move your reservation to a future date, for all bookings which fall within all of the following criteria:

  • Direct booking
  • Stay dates – present day through to 30th April 2020 (future months will be reviewed as the situation progresses)
  • Guests travelling from all affected locations

Guests who have booked through an Online Travel Agent are advised to contact the agent directly.

Please be assured we are taking all essential steps to maintain a clean and safe environment for all.

For those planning to join us in March or April, we are also now offering free breakfast for all stays booked during that period. You can book here.

Measures Against Covid-19 Measures Against Covid-19

Further Reading

Read all >
17th December, 2021 Go Vegan for £5 this January

We are offering vegan breakfast for just £5 when you book direct with us this January!

Read on >
16th December, 2021 New Year's Day Bloody Mary's

It's a new year & we’re here to make things easier - an ice-cold Bloody Mary with your breakfast should do the trick.

Read on >
15th December, 2021 Enjoy homemade gingerbread this Christmas at The Pilgrm

We’ve got our chef Ian with us over the festive season, serving up homemade gingerbread for those spending Christmas at The Pilgrm! Available when you book direct over Christmas.

Read on >
22nd November, 2021 The Pilgrm x Universal Works – Under Embargo

Sometimes sustainability stems from an attitude about responsibility – and for The Pilgrm and Universal Works, this is definitely the case. We have once more come together to create a capsule collection of easy-wear separates that have been designed and manufactured with a shared recycling vision.

Read on >
17th November, 2021 The bright, bold works of Peter Denmark

This winter, The Pilgrm has the privilege of displaying the works of the late Peter Denmark. The self-taught artist, exhibited in London at various venues and galleries from the late 1970s, including the iconic Colony Room Club and The Groucho Club in Soho.

Read on >
15th September, 2021 Brekkie on us this autumn

Escape to London this autumn with the code BREKKIE and you’ll receive breakfast on us! Valid 22.09.21 until 21.12.21.

Read on >

Hello lovely guests, friends and neighbours!

Our guests can always expect the warmest of welcomes and a most comfortable stay. Should you have any questions at all, please don't hesitate to reach out to our friendly team via hello@thepilgrm.com.

Click here to find out more
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