Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Read our cancellation policy.

Flexible cancellation available. Read policy.

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Measures Against Covid-19

Measures Against Covid-19

Travel Information: COVID-19

As our guest we want to inform & reassure you of the control measures that The Pilgrm, including our Lounge & Workshop Café, are taking during this time. 

We are monitoring the advice and information being published by the UK Government, Public Health England and the World Health Organization. 

For the most up to date information please refer to https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public     

Our hotels adhere to health and safety procedures including all local laws. In addition, we have provided the necessary training & information relating to COVID-19 to ensure the standards of cleanliness remain at their highest.  These are continually monitored and are being amended as required.

Guests are asked to follow the prevention guidelines https://www.nhs.uk/conditions/coronavirus-covid-19/

These guidelines are in place at each property and all employees have been trained and are undertaking all extra measures.

Our cancellation policy has been updated – we will waiver cancellation fees or move your reservation to a future date, for all bookings which fall within all of the following criteria:

  • Direct booking
  • Stay dates – present day through to 30th April 2020 (future months will be reviewed as the situation progresses)
  • Guests travelling from all affected locations

Guests who have booked through an Online Travel Agent are advised to contact the agent directly.

Please be assured we are taking all essential steps to maintain a clean and safe environment for all.

For those planning to join us in March or April, we are also now offering free breakfast for all stays booked during that period. You can book here.

Measures Against Covid-19 Measures Against Covid-19

Further Reading

Read all >
24th April, 2024

Free breakfast and 10% off stays this bank holiday

Feeling spontaneous? Enjoy free breakfast and 10% off your stay!

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11th April, 2024

SUMMER OFFER

Enjoy 10% off stays and rejuvenating Pelegrims skincare this summer at The Pilgrm

Read on >
29th February, 2024

SPRING OFFER

Finally winter is slowly lifting! Get ready for your spring trip with 10% off stays and a free Il Diciotto spritz.

Read on >
26th February, 2024

Women in Wine this International Women's Day

Join us for an evening celebrating the female trailblazers in the world of wine for IWD'24

Read on >
19th January, 2024

Get Comfy - Stay Longer for Extra Treats

Book a stay for 3 nights or more including a Sunday and we'll give you £50 to spend on food and drinks!

Read on >
4th January, 2024

What to do in London in 2024

2024 is upon. it' time to make some plans and enjoy the capital in all it's glory.

Read on >

Hello lovely guests, friends and neighbours

Enjoy 10% off your stay and a free spritz!

Click here to find out more
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