Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Full cancellation policy here.

Flexible cancellation available. Read more.

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Measures Against Covid-19
17th March, 2020

Measures Against Covid-19

Travel Information: COVID-19

As our guest we want to inform & reassure you of the control measures that The Pilgrm, including our Lounge & Workshop Café, are taking during this time. 

We are monitoring the advice and information being published by the UK Government, Public Health England and the World Health Organization. 

For the most up to date information please refer to https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public     

Our hotels adhere to health and safety procedures including all local laws. In addition, we have provided the necessary training & information relating to COVID-19 to ensure the standards of cleanliness remain at their highest.  These are continually monitored and are being amended as required.

Guests are asked to follow the prevention guidelines https://www.nhs.uk/conditions/coronavirus-covid-19/

These guidelines are in place at each property and all employees have been trained and are undertaking all extra measures.

Our cancellation policy has been updated – we will waiver cancellation fees or move your reservation to a future date, for all bookings which fall within all of the following criteria:

  • Direct booking
  • Stay dates – present day through to 30th April 2020 (future months will be reviewed as the situation progresses)
  • Guests travelling from all affected locations

Guests who have booked through an Online Travel Agent are advised to contact the agent directly.

Please be assured we are taking all essential steps to maintain a clean and safe environment for all.

For those planning to join us in March or April, we are also now offering free breakfast for all stays booked during that period. You can book here.

Measures Against Covid-19 Measures Against Covid-19

Further Reading

Read all >
25th February, 2021 Unmissable Art at the Royal Academy

We were lucky enough to visit the Royal Academy before it closed its doors. Read our review and see the virtual tours of the Summer 2020 and Emin & Munch exhibitions before they end.

Read on >
24th February, 2021 Extra treats for our guests this summer

Who fancies bottomless sorbet in the sunshine? The news is out, summer is in sight and we’re getting ready to celebrate with some extra treats for our guests.

Read on >
5th February, 2021 Less frills, less waste, more of what matters

At The Pilgrm, we believe in showing integrity to our planet, people, and neighbourhood, whilst honouring a sensitivity towards our build and design. Whilst we don’t pretend to have it all sorted, we promise to continue to do our best to never be wasteful, and to shed the things that today’s guests have moved beyond.

Read on >
4th February, 2021 Supporting StreetSmart

This year, we're supporting StreetSmart in their efforts to end homelessness. You can choose to add £1 to your booking which will go directly to the charities they provide vital funding for.

Read on >
26th January, 2021 Let's talk books

Completed Netflix, mastered sourdough and walked every square foot of land near your house? We asked The Pilgrm team, a few friends and some of you guys what you’ve enjoyed reading, here’s a few recommendations.

Read on >
7th January, 2021 Working (and not working) from home tips

Now that we’ve eaten the entirety of our fridge and NYE 'celebrations' are over, it looks like most of us are back to working from home this week. To help you through, we’ve asked some of our friends what keeps them sane.

Read on >

Hello lovely guests, friends and neighbours!

In light of recent news, there will be a few changes in place at The Pilgrm from 16 December. Our lounge and café will be closed, but our bedrooms currently remain open.

Click here to find out more
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