Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Full cancellation policy here.

Flexible cancellation available. Read more.

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  1. Enjoy 25% off food & drink in our lounge*
  2. Best room rates and terms
  3. Priority room allocation
More than 5 rooms? Click here. *from 12noon daily

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Measures Against Covid-19
17th March, 2020

Measures Against Covid-19

Travel Information: COVID-19

As our guest we want to inform & reassure you of the control measures that The Pilgrm, including our Lounge & Workshop Café, are taking during this time. 

We are monitoring the advice and information being published by the UK Government, Public Health England and the World Health Organization. 

For the most up to date information please refer to https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public     

Our hotels adhere to health and safety procedures including all local laws. In addition, we have provided the necessary training & information relating to COVID-19 to ensure the standards of cleanliness remain at their highest.  These are continually monitored and are being amended as required.

Guests are asked to follow the prevention guidelines https://www.nhs.uk/conditions/coronavirus-covid-19/

These guidelines are in place at each property and all employees have been trained and are undertaking all extra measures.

Our cancellation policy has been updated – we will waiver cancellation fees or move your reservation to a future date, for all bookings which fall within all of the following criteria:

  • Direct booking
  • Stay dates – present day through to 30th April 2020 (future months will be reviewed as the situation progresses)
  • Guests travelling from all affected locations

Guests who have booked through an Online Travel Agent are advised to contact the agent directly.

Please be assured we are taking all essential steps to maintain a clean and safe environment for all.

For those planning to join us in March or April, we are also now offering free breakfast for all stays booked during that period. You can book here.

Measures Against Covid-19 Measures Against Covid-19

Further Reading

Read all >
4th November, 2022 Your New Job at The Pilgrm!

Fancy joining our exciting journey? We're on the hunt for a go-getting Food & Beverage Manager and it could be you!

Read on >
21st October, 2022 New Art: Hans Arnold Rothholz at The Pilgrm

We are delighted to be able to share a collection of over 30 original posters from the late Hans Arnold Rothholz, which are now on display at The Pilgrm.

Read on >
6th October, 2022 Bottomless Hot Chocolate This Winter!

It's hot chocolate season, and this winter it's on us! Book your next stay with the code WINTER for bottomlesss hot chocolate each day of your visit.

Read on >
2nd September, 2022 Mirror Margarita x The Pilgrm Mexican Brunch Pop-up

The Pilgrm is joining forces with the multi-award winning cocktail gurus at Mirror Margarita for a special brunch this September

Read on >
30th June, 2022 Never-been seen Art by Keith Cunningham now on display at The Pilgrm

We are honoured to invite guests to The Pilgrm to enjoy some of the never-been-seen pieces by Keith Cunningham. A total of 58 of his secretive works currently hang throughout our café and lounge.

Read on >
12th May, 2022 The Sound & Supper Club

This summer, The Pilgrm invites you to take your senses on a trip around the world right here in London at The Sound & Supper Club!

Read on >

Hello lovely guests, friends and neighbours!

Book your London stay using the code WINTER and get free bottomless hot chocolate throughout your visit! Available on bookings from 01.11.22 until 31.01.23.

Click here to find out more
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