Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Full cancellation policy here.

Flexible cancellation available. Read more.

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  1. Enjoy 25% off food & drink in our lounge*
  2. Best room rates and terms
  3. Priority room allocation
More than 5 rooms? Click here. *from 12noon daily

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Measures Against Covid-19
17th March, 2020

Measures Against Covid-19

Travel Information: COVID-19

As our guest we want to inform & reassure you of the control measures that The Pilgrm, including our Lounge & Workshop Café, are taking during this time. 

We are monitoring the advice and information being published by the UK Government, Public Health England and the World Health Organization. 

For the most up to date information please refer to https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public     

Our hotels adhere to health and safety procedures including all local laws. In addition, we have provided the necessary training & information relating to COVID-19 to ensure the standards of cleanliness remain at their highest.  These are continually monitored and are being amended as required.

Guests are asked to follow the prevention guidelines https://www.nhs.uk/conditions/coronavirus-covid-19/

These guidelines are in place at each property and all employees have been trained and are undertaking all extra measures.

Our cancellation policy has been updated – we will waiver cancellation fees or move your reservation to a future date, for all bookings which fall within all of the following criteria:

  • Direct booking
  • Stay dates – present day through to 30th April 2020 (future months will be reviewed as the situation progresses)
  • Guests travelling from all affected locations

Guests who have booked through an Online Travel Agent are advised to contact the agent directly.

Please be assured we are taking all essential steps to maintain a clean and safe environment for all.

For those planning to join us in March or April, we are also now offering free breakfast for all stays booked during that period. You can book here.

Measures Against Covid-19 Measures Against Covid-19

Further Reading

Read all >
30th November, 2020 FREE Pancakes with brunch this week!

We're reopening from 2 December and to celebrate our guests can enjoy a free plate of our delicious Sticky Toffee Pancakes when ordering 2 or more brunch dishes from Wednesday to Sunday!

Read on >
27th November, 2020 Enjoy free cookies and eggnog at The Pilgrm this Christmas

We have a special festive treat for you to enjoy during your stay at The Pilgrm this December.

Read on >
27th November, 2020 Kids stay free at The Pilgrm this December

Enjoy a free bunk room with your booking this December so the kids can stay for free!

Read on >
27th November, 2020 Festive sale: rooms from £89 for 2021

For a limited time only, we're offering guests the chance to book their 2021 stay at reduced prices with rooms & breakfast starting at £89.

Read on >
19th November, 2020 Private Meeting Spaces at The Pilgrm

If you're looking for somewhere in Paddington to hold a private meeting or essential work function, The Pilgrm is open and has spaces which can cater for groups of up to 25 people with social distancing in place.

Read on >
16th November, 2020 Universal Works x The Pilgrm: Sustainable Clothing Project

We've teamed up with celebrated men’s clothing brand, Universal Works, to create a very special collection of unisex clothing made using upcycled materials.

Read on >

Hello lovely guests, friends and neighbours!

In light of recent news, there will be a few changes in place at The Pilgrm from 5 November. Our lounge and café will be closed, but our bedrooms currently remain open.

Find out more
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