Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Read our cancellation policy.

Flexible cancellation available. Read policy.

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Updates at The Pilgrm
17th May, 2021

Updates at The Pilgrm

Our guests can always expect the warmest of welcomes and a most comfortable stay. Should you have any questions at all, please don't hesitate to reach out to our friendly team via hello@thepilgrm.com.

Your Arrival

  • As always you’ll be able to check in online prior to your arrival - this is now a requirement before your stay.
  • We no longer accepts any cash payments.  Contactless payments will be available throughout.
  • All room keys will be thoroughly sanitized before reuse.
  • You'll be able to hop in the lift or take the stairs if you prefer.  All we ask is please only share the lift with members of your party.
  • As long as we have the space in our storage room, we're happy to keep hold of your luggage for you.
  • If you are arriving from another country, we ask that you check the current government guidelines before you travel. 

Your Room

  • The Room Attendant who prepares & sanitising your room will have worn a face mask and gloves.
  • The high touch areas will have all been thoroughly sanitised prior to your check in.
  • For the safety of both our team and guests, we are not able to service your room during your stay. For fresh towels, additional toiletries or anything else you might need, please contact the team via WhatsApp who will drop them off at your door. Our number is +44 7467 482433.

Facilities

  • As usual, all guests will be provided with their own recycled and recyclable water bottle on arrival, which they can refill during their stay. 
  • Any left items may be disposed of. All toiletries will be disposed at the time the room is cleaned.
  • The high touch points in our public spaces will be sanitised thoroughly and regularly throughout the day.

Other useful information

  • We continue to actively monitor new legislation and advice from reliable sources to enhance the safety and well-being of our guests and team.
  • Please let the team know at any time if you start to feel unwell, they will happily assist you and contact medical services if required. 

 

We look forward to seeing you soon.

The Pilgrm team

Updates at The Pilgrm Updates at The Pilgrm Updates at The Pilgrm Updates at The Pilgrm

Further Reading

Read all >
20th March, 2023

Temple Cycles Now at The Pilgrm!

Get ready to explore the city this spring with the help of Temple Cycles - free to hire during your next stay at The Pilgrm

Read on >
2nd March, 2023

FAQs

We want to ensure you have all the information you need for a wonderful stay, so here are some answers to our most frequently asked questions.

Read on >
24th February, 2023

Janette Beckman's Private View

A night to rival all nights! The opening party for Janette Beckman’s first solo exhibition in London.

Read on >
17th February, 2023

Enjoy £20 to spend on drinks this spring!

To celebrate the impending arrival of the warmer seasons, we're giving you £20 to spend on drinks during your stay in April and May.

Read on >
15th February, 2023

The Iconic Janette Beckman at The Pilgrm

We are thrilled to announce, this February sees the opening of Janette Beckman’s first ever solo London exhibition, here at The Pilgrm.

Read on >
19th January, 2023

Free Wine in February

It's the month of romance. Supposedly... So we thought you might need a free glass of wine!

Read on >

Hello lovely guests, friends and neighbours!

Book your stay this April or May using the code SPRING and get £20 to spend on drinks! Available on bookings from 01.04.23 until 31.05.23.

Click here to find out more
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