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Updates at The Pilgrm
17th May, 2021

Updates at The Pilgrm

Our guests can always expect the warmest of welcomes and a most comfortable stay. Should you have any questions at all, please don't hesitate to reach out to our friendly team via hello@thepilgrm.com.

Your Arrival

  • As always you’ll be able to check in online prior to your arrival - this is now a requirement before your stay.
  • We no longer accepts any cash payments.  Contactless payments will be available throughout.
  • All room keys will be thoroughly sanitized before reuse.
  • You'll be able to hop in the lift or take the stairs if you prefer.  All we ask is please only share the lift with members of your party.
  • As long as we have the space in our storage room, we're happy to keep hold of your luggage for you.
  • If you are arriving from another country, we ask that you check the current government guidelines before you travel. 

Your Room

  • The Room Attendant who prepares & sanitising your room will have worn a face mask and gloves.
  • The high touch areas will have all been thoroughly sanitised prior to your check in.
  • For the safety of both our team and guests, we are not able to service your room during your stay. For fresh towels, additional toiletries or anything else you might need, please contact the team via WhatsApp who will drop them off at your door. Our number is +44 7467 482433.

Facilities

  • As usual, all guests will be provided with their own recycled and recyclable water bottle on arrival, which they can refill during their stay. 
  • Any left items may be disposed of. All toiletries will be disposed at the time the room is cleaned.
  • The high touch points in our public spaces will be sanitised thoroughly and regularly throughout the day.

Other useful information

  • We continue to actively monitor new legislation and advice from reliable sources to enhance the safety and well-being of our guests and team.
  • Please let the team know at any time if you start to feel unwell, they will happily assist you and contact medical services if required. 

 

We look forward to seeing you soon.

The Pilgrm team

Updates at The Pilgrm Updates at The Pilgrm Updates at The Pilgrm Updates at The Pilgrm

Further Reading

Read all >
25th September, 2022 Special Winter Offer - ENDS SOON!

Get ahead of the game and book your winter stay now to enjoy free breakfast each morning and bottomless hot chocolate throughout your stay!

Read on >
2nd September, 2022 Mirror Margarita x The Pilgrm Mexican Brunch Pop-up

The Pilgrm is joining forces with the multi-award winning cocktail gurus at Mirror Margarita for a special brunch this September

Read on >
5th August, 2022 Special Offer on Stays this Autumn

We don't really want to think about summer coming to an end just yet... But we've got some extra treats for you this autumn to look forward to!

Read on >
30th June, 2022 Never-been seen Art by Keith Cunningham now on display at The Pilgrm

We are honoured to invite guests to The Pilgrm to enjoy some of the never-been-seen pieces by Keith Cunningham. A total of 58 of his secretive works currently hang throughout our café and lounge.

Read on >
12th May, 2022 The Sound & Supper Club

This summer, The Pilgrm invites you to take your senses on a trip around the world right here in London at The Sound & Supper Club!

Read on >
5th May, 2022 10% off stays & bottomless iced-coffee this summer!

Summer in the city is calling! Enjoy the sunniest season exploring London with 10% off our rooms and bottomless iced-coffee or chilled lemonade throughout your stay.

Read on >

Hello lovely guests, friends and neighbours!

The leaves are starting to fall and a cosy city break is calling! Book your London stay using code AUTUMN and get a free REN miniature skincare item plus a health juice each day of your stay. Valid on stays between 1 September 2022 - 31 October 2022.

Click here to find out more
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