Flexible cancellation available. Cancel without charge up until 3pm the day before arrival. Full cancellation policy here.

Flexible cancellation available. Read more.

Close
Close

Book Direct on our website for exclusive benefits

  1. Enjoy 25% off food & drink in our lounge*
  2. Best room rates and terms
  3. Priority room allocation
More than 5 rooms? Click here. *from 12noon daily

Error

There was an issue submitting the form.

Please ensure all fields are filled in correctly, or try changing your parameters.

If this issue persists, please try booking by clicking here.

close icon
Updates at The Pilgrm
17th May, 2021

Updates at The Pilgrm

Our guests can always expect the warmest of welcomes and a most comfortable stay. Should you have any questions at all, please don't hesitate to reach out to our friendly team via hello@thepilgrm.com.

Your Arrival

  • As always you’ll be able to check in online prior to your arrival - this is now a requirement before your stay.
  • We no longer accepts any cash payments.  Contactless payments will be available throughout.
  • All room keys will be thoroughly sanitized before reuse.
  • You'll be able to hop in the lift or take the stairs if you prefer.  All we ask is please only share the lift with members of your party.
  • As long as we have the space in our storage room, we're happy to keep hold of your luggage for you.
  • If you are arriving from another country, we ask that you check the current government guidelines before you travel. 

Your Room

  • The Room Attendant who prepares & sanitising your room will have worn a face mask and gloves.
  • The high touch areas will have all been thoroughly sanitised prior to your check in.
  • For the safety of both our team and guests, we are not able to service your room during your stay. For fresh towels, additional toiletries or anything else you might need, please contact the team via WhatsApp who will drop them off at your door. Our number is +44 7467 482433.

Facilities

  • As usual, all guests will be provided with their own recycled and recyclable water bottle on arrival, which they can refill during their stay. 
  • Any left items may be disposed of. All toiletries will be disposed at the time the room is cleaned.
  • The high touch points in our public spaces will be sanitised thoroughly and regularly throughout the day.

Other useful information

  • We continue to actively monitor new legislation and advice from reliable sources to enhance the safety and well-being of our guests and team.
  • Please let the team know at any time if you start to feel unwell, they will happily assist you and contact medical services if required. 

 

We look forward to seeing you soon.

The Pilgrm team

Updates at The Pilgrm Updates at The Pilgrm Updates at The Pilgrm Updates at The Pilgrm

Further Reading

Read all >
4th November, 2022 Your New Job at The Pilgrm!

Fancy joining our exciting journey? We're on the hunt for a go-getting Food & Beverage Manager and it could be you!

Read on >
21st October, 2022 New Art: Hans Arnold Rothholz at The Pilgrm

We are delighted to be able to share a collection of over 30 original posters from the late Hans Arnold Rothholz, which are now on display at The Pilgrm.

Read on >
6th October, 2022 Bottomless Hot Chocolate This Winter!

It's hot chocolate season, and this winter it's on us! Book your next stay with the code WINTER for bottomlesss hot chocolate each day of your visit.

Read on >
2nd September, 2022 Mirror Margarita x The Pilgrm Mexican Brunch Pop-up

The Pilgrm is joining forces with the multi-award winning cocktail gurus at Mirror Margarita for a special brunch this September

Read on >
30th June, 2022 Never-been seen Art by Keith Cunningham now on display at The Pilgrm

We are honoured to invite guests to The Pilgrm to enjoy some of the never-been-seen pieces by Keith Cunningham. A total of 58 of his secretive works currently hang throughout our café and lounge.

Read on >
12th May, 2022 The Sound & Supper Club

This summer, The Pilgrm invites you to take your senses on a trip around the world right here in London at The Sound & Supper Club!

Read on >

Hello lovely guests, friends and neighbours!

Book your London stay using the code WINTER and get free bottomless hot chocolate throughout your visit! Available on bookings from 01.11.22 until 31.01.23.

Click here to find out more
close icon

Subscribe

Sign up to The Pilgrm for good news, edits and invitations to the things we love to share and enjoy.

close icon

The Pilgrm uses cookies

Cookies are necessary for the site to function properly.
We use cookies to track traffic and to optimize our website.

Ok by me!